Prominent section highlighting key services offered by Abdoun Palm

Explore Our Services

Hotel (Owner - Operator) Managements Agreement Compliance


Performance Evaluation: We conduct comprehensive evaluations to ensure the operator is meeting performance benchmarks outlined in the management agreement, including revenue targets, expense control, and service quality standards.

 Stakeholder Alignment: We facilitate clear communication between owners and operators, ensuring that both parties are aligned with the strategic goals of the property and working towards maximizing its value.

Contractual Obligations: We review and enforce all legal and financial obligations within the management agreement, ensuring that operators are fulfilling their responsibilities to protect the owner’s interests.

Compliance Audits: Our team conducts periodic compliance audits to verify that the operator is meeting all agreed-upon terms, such as financial reporting, operational practices, and asset maintenance, providing the owner with transparent and actionable reports.

Dispute Resolution: In disagreements between the owner and the operator, we act as mediators to resolve conflicts efficiently while safeguarding the interests of the property owner.

Hotel Mystery Shopper. Cash Integrity, Guest Experience Services


Ensure Financial Integrity and Enhance Guest Experiences:

  • Hotel Mystery Shopper: We conduct discreet evaluations to assess service quality, facilities, and overall guest satisfaction, offering actionable insights for every touchpoint.
  • Cash Integrity Audits: Our audits verify cash handling and payment processes to ensure financial integrity, minimizing risks and preventing losses.
  • Guest Experience Audits: We review the entire guest journey, identifying strengths and areas for improvement in service, room conditions, and dining.
  • Tailored Reporting: We deliver customized reports with clear recommendations for both operational and financial improvements.
  • Ongoing Monitoring: Continuous monitoring ensures high standards and the effective implementation of recommended improvements

Asset Management Services


Capital Expenditure: Ensure the CapEx process is transparent and efficient, obtaining multiple bids to optimize costs. By balancing repairs, maintenance, and long-term planning, we provide owners with ROI analyses and ensure full visibility of their investments.

Revenue Management: We empower hotels with access to detailed data for rate setting, marketing, and distribution strategies. Our oversight ensures strong market positioning, accurate forecasting, and optimal room utilization while tracking sales targets and minimizing hidden costs.

Operational Reviews: We align property operations with owner interests, monitoring revenue generation, cost control, and project progress. Regular evaluations of client and staff satisfaction ensure high service levels, while asset condition and stock levels are well-maintained.

Investment Strategies: We guide owners in optimizing hotel investment strategies, offering annual comparisons with original goals, and conducting financial analyses to explore alternative growth opportunities or expansions.

Management Issues: We provide continuous oversight, ensuring management meets contractual obligations and fostering open stakeholder communication. Owners are kept fully informed, with transparency at the core of all updates.

Contracts: Our team reviews and advises on all major contracts, safeguarding the owner’s interests in third-party agreements and ensuring protection from potential issues with consultants or external parties.

Investment Community: We conduct benchmarking studies to compare the property’s performance with similar assets, offering valuable insights to help owners make informed decisions and maintain a competitive edge. ·      

Loan Compliance: We ensure full compliance with loan agreements and legal obligations, evaluating capital structure and securing competitive lending terms through all economic phases to protect the owner’s financial interests.

Consulting Services for Hotel and Restaurant Operations

  • Strategic Insights: Benefit from expert guidance for strategic project planning.
  • Market Analysis: Make informed decisions based on thorough market assessments.
  • Feasibility Studies: Assess project viability, ensuring optimal returns.
  • Concept Refinement: Refine your vision to meet market demands effectively.
  • Optimized Design: Collaborate on designs that enhance guest experience.
  • Vendor Network: Leverage our industry connections for quality partnerships.
  • Risk Mitigation: Identify and mitigate potential project risks.
  • Timeline Efficiency: Streamline project schedules for on-time delivery.
  • ROI Maximization: Achieve higher returns through well-informed strategies.

Franchise Services

  • Franchise Development: Assisting in the development and expansion of franchise businesses.
  • Franchise Consulting: Providing expert advice and guidance on franchise operations and growth strategies.
  • Franchise Management: Offering comprehensive management services to franchise businesses

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